This piece was written for submission to the Palladium-Item during my time on the board of Main Street Richmond-Wayne County. It never made its way to the paper, but I thought I'd post it here since it's still relevant.
It still strikes me how little we knew about everything that goes into running a business when we founded the technology company I work for, Summersault, in 1997. We were very confident about the services we wanted to provide and very focused on the clients with whom we wanted to work, but had plenty to learn about accounting, legal matters, hiring employees, and all of the other necessary but complex areas of knowledge one must dive into when doing business.
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