Business incubation contributes to long-term health of community

This piece was written for submission to the Palladium-Item during my time on the board of Main Street Richmond-Wayne County. It never made its way to the paper, but I thought I'd post it here since it's still relevant.

It still strikes me how little we knew about everything that goes into running a business when we founded the technology company I work for, Summersault, in 1997. We were very confident about the services we wanted to provide and very focused on the clients with whom we wanted to work, but had plenty to learn about accounting, legal matters, hiring employees, and all of the other necessary but complex areas of knowledge one must dive into when doing business.
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Fighting Spam

Today I had a speaking engagement on combating unsolicited junkmail (spam). It was one of my first opportunities to speak about this topic to a public audience, and I was glad for the chance to share all of the knowledge I've accumulated about what is increasingly the bane of the Internet. A lot of people seem to be content to hit the delete key as they sort through their e-mail, but I think many are realizing that this approach doesn't "scale" well -- insert here numerous statistics about how much it costs and will cost in lost productivity, abused resources, deaths of baby seals, etc. The participants in my seminar were thirsty for details about the phenomenon and how to make it go away. I think the complexity of the issue can be surprising to some, so end-user education is one of the best things one can do to address the problem.

Any way you look at it, spam sucks, and it's not going away. As it becomes more of a problem, folks will look for better solutions, and I'm glad that I'm involved in that effort.