Tag: non-profits

Are you leaking institutional knowledge?

Been through a lotIs your business or organization leaking institutional knowledge? How much is it costing you every day?

Every kind of business, not-for-profit, government office and other organization has institutional knowledge. It's the information you share with new people joining your staff about how things work. It's the decisions you make at meetings or in conversations with your co-workers or volunteers. It's the bits and pieces of shared understanding that develop through email messages, memos and other printed and electronic material that you create.

But many organizations don't take steps to preserve this institutional knowledge, or to give their staff, volunteers or other stakeholders easy access to it.

Continue reading "Are you leaking institutional knowledge?" →

Changes in Indiana pro bono legal service funding

Whitewater Valley Pro Bono Legal OfficeWhen you walk into Shane Eddington's office at the Whitewater Valley Pro Bono offices in downtown Richmond, the scene is a little like something out of a John Grisham novel: the heroic lawyer working away at all hours amid piles of legal documents in a windowless office with just one assistant on staff, trying to help the most vulnerable members of our community who couldn't otherwise afford legal services.  Divorces, custody battles, landlord-tenant disputes, managing the assets of the departed and other various issues come across his desk all day long; most of the people he sees can't afford to pay much of anything, but really need his help.

Even if Eddington's role as Executive Director of the organization isn't as dramatic as you'd find in a legal thriller, the need for reduced rate or free legal services in our area has never been greater, and the prospects for funding sources to meet those needs are changing rapidly.

Continue reading "Changes in Indiana pro bono legal service funding" →

How to decide whether to join a volunteer board

Dinner Party DessertIt's an honor and a privilege to have volunteer opportunities to use our time and talents for the betterment of our communities. One common opportunity is to serve as a board member at an organization you care about and whose mission you support.

I've written before about things you might consider when leaving a volunteer board of directors for a non-profit or other community organization. I've also had some good conversations recently about the process on the other side of that kind of community involvement, deciding whether or not to say "yes" to joining a board of directors or taking on some other leadership role. For your sake and for that of the organization, it's important to do some research and reflecting before accepting that invitation, to make sure your involvement is a good fit and that the experience will be rewarding for all involved.

From my experience, here's a list of steps to take and questions to ask when you're considering whether or not to join a board of directors:

Continue reading "How to decide whether to join a volunteer board" →

The closing of the Conflict Resolution Center

In a final issue of its newsletter, the board of the Conflict Resolution Center here in Richmond reports the sad news that it has decided to close the organization down.

Having served on the CRC board in the past and having volunteered as a trained mediator, I came to greatly appreciate the idea that members of a community can resolve our interpersonal conflicts in ways that promote non-violence, justice, reconciliation and a deepening of connection, without resorting to the sometimes scarring machinations of the legal system. The CRC existed to facilitate those experiences, through its mediation program, educational work with local youth, and its rich history of related efforts in the Richmond area and beyond.

Continue reading "The closing of the Conflict Resolution Center" →

Waiving fees on charitable donations to Haiti

Moon Over MonteleoneA few petitions and e-mail campaigns have been circulating that demand financial institutions waive their processing fees for the handling of donations to help relief efforts in Haiti, following the earthquake there last week.  Some of the requests that I've gotten have expressed irritation that fees are charged at all on charitable giving transactions of any sort.

While I commend the efforts of those who are seeking to maximize the funds that have a direct impact on the actual aid work, I'm not sure that this particular request makes sense to me.

First, a little background on how processing fees work:

Continue reading "Waiving fees on charitable donations to Haiti" →

Charitable giving with Twitter antics

I tried a little experiment with Twitter last week.  I see lots of folks talking about how to make money with social media exposure like Twittering, but hadn't yet seen anyone talking about how to give away money via the same.  So on Wednesday I put out a challenge that for each new Twitter follower I got  on my account between then and 5 PM on Friday, I'd donate $2 to the Boys and Girls Club of Wayne County.

What happened?

Continue reading "Charitable giving with Twitter antics" →

How to Leave a Board of Directors

FutureWhen I first started joining the Boards of Directors of various organizations in Richmond, I was intimidated by the thought of learning the proper procedures and cultural norms that dictated successful participation. What I found was that each and every organization seems to do things completely differently, and often seem to be making it up as they go along. 🙂 Yes, there are the Robert's Rules of Order and the bylaws to follow, but there's still such a wide range of behaviors related to joining, serving on, and leaving boards, and it's been fascinating to learn all about it.

One aspect of board culture that seems to be in total chaos everywhere is how a board member can leave a board of directors before their natural term is up in a positive and professional way. Based on my own experiences - sometimes as a board member who did a poor job of leaving early, sometimes as a board leader who was disappointed in how others parted ways - I've some unsolicited advice to offer:

Continue reading "How to Leave a Board of Directors" →