Does your organization need help figuring out remote work?

If your business or organization has been struggling through the unexpected shift to emergency remote/distributed work, and now wants to step back and build a distributed work culture that actually thrives, I'd like to help.

How does accountability and management happen in a remote workplace? How do we avoid Zoom meeting burnout? What does a productive home office setup look like? What cultural shifts are needed? What collaboration tools and software might be most helpful? How do we make decisions quickly when we're not in the same place?

If your leadership is asking these or similar questions, I can help you find some answers.

There are now a ton of great articles, podcasts, interviews and other resources out there about the mechanics of remote work. For some organizational leaders, that might be enough to get you started. For others, you may benefit from a collaborative, customized process to look at your particular organizational culture and structure, and develop a plan for shifting into sustainable distributed/remote work.

So I'm beginning to offer just that as a paid consulting service. Through conversations, workshops, assessments and other forms of engagement, I'm helping organizations move past the emergency reaction phase and into a long-term distributed/remote work setup that works for everyone.

Visit Distributed.Coach To Learn More

I'm passionate about the benefits — to individuals, organizations and society as a whole — of the distributed work model. I also enjoy helping organizations think about and plan for change. I've built and led fully distributed teams, and I've also built and led organizations where everyone came in to the same office to work together. I’ve seen both models up close, and I know from experience what works and what doesn’t. Especially as the implications of COVID-19 have forced so many organizations to rethink their operations, but even prior to that, I have wanted to contribute to this global shift in how we work.

If you are a part of an organization that would benefit from my expertise, or know someone who is, learn more and get in touch at Distributed.Coach.

Helping out at the local newspaper

I'm excited to be able to say a bit more about one of the ways I've been spending time professionally in recent months. Since January, I've been consulting with the folks at Hometown Media Group, the parent company of two weekly newspapers here in Wayne County, Indiana, as their Digital Editor to help them update, streamline and manage their expanding digital offerings.

It's been a really fun and challenging application of my longtime interests in news media, technology, small business and community building. It's been rewarding to bring to bear my skills and experience previously helping national and global publishers, now for the benefit of reporters covering the place where I live. It's been a geeky delight to help them shore up their technical foundations with the tools and best practices that I've used, implemented or created elsewhere. And I love being a part of the strategy conversations around how and where people get their news in our region, and what kinds of improvements will serve readers and subscribers best.

All of this work is a part of answering that recurring question around what I can contribute to the field of journalism. I'm so glad for this experience along the way.

And although the ground-shaking that has come with the COVID-19 pandemic makes a lot of the future uncertain for newspapers (and everyone), it's also highlighted the essential nature of local news with high standards for factual reporting. We have some neat projects and updates in the works for the weeks and months ahead to honor that responsibility, so I'm looking forward to helping them out for as long as I can be useful.

At some point down the road I'll look at sharing more about some of the technical work I've done here that might benefit other newspapers working on improving their online publishing efforts.

If you're living in or connected to this part of Indiana, I hope you'll consider buying a subscription and supporting local journalism. Their prices are incredibly affordable, but more importantly the staff and ownership of Hometown Media Group are doing impressive work, especially these days when advertisers are especially cautious and the breaking news is truly nonstop. They care deeply about the community and the people they serve, and would appreciate your business if you're able.

Create a story, join a story, tell a story?

As I have been thinking about and working on "what's next" for me professionally, a theme has emerged around storytelling. Despite the fairly technical nature of my work to date, storytelling is a concept and a practice that has consistently been woven into the challenges and projects I take on. And as I ponder the future, it's been useful to see how each possibility fits (or doesn't fit) with that theme too.

Here are some of the general possibilities I'm considering through that lens:

Create a new story. Found a company. Make something new. Write actual stories or books.

Tell other people's stories. Journalism. Publishing. Podcasting. Interviews. Investigations.

Be a part of someone else's story. For a while, anyway. Get another job at an organization I believe in. Help lead an organization or team through a time of transformation. Give my time and talents to a cause I am excited about.

Work on story-telling tools used by others. Launch a product or service. Build or contribute to software. Do consulting or freelance work.

Learn from the stories already out there. Read books and articles, listen to podcasts. Catch up with friends and colleagues. Browse the aisles of the library. Wander in the woods. Explore new places.

I'm early in my own process of discernment, but I'm settling on one point of clarity: I may be retiring from doing "just one thing." Recalling the different modes of living out my multipotentialite self, I think it's time to shift away from the Group Hug approach ("having one full-time job or business that fully supports you, while leaving you with enough time and energy to pursue your other passions on the side") and instead shift to the Group Hug ("having one multifaceted job or business that allows you to wear many hats and shift between several domains at work"). Embracing my multiple passions and a skillset that spans many different kinds of roles and industries will, I think, mean honoring the time and focus each one deserves, instead of largely relegating everything except a narrowly focused job or project to what I can get done in my spare time. Easier said than done.

I've also had a hard time describing this time of transition to others in any kind of concise or confident way. As one person said, I'm not conforming to normative standards for professional/life changes. It's great to acknowledge that, but still makes for awkward light conversation.

Helpfully, I recently encountered Scott Berkun's article, Changing your life is not a (mid-life) crisis, and it's full of good stuff, including:

I imagine for myself a lifetime of changes initiated by me. I know I’m too curious, and life is too short, to follow the conventional footsteps that everyone is quick to defend despite how miserable they seem in the following. We use the phrase “life long learner” but it’s corny and shallow, suggesting people who quietly take courses or read books after college as if the essence of life were merely a hobby. We need a term for life long growers, people who continue to examine and explore their own potentials and passions, making new and bigger bets as they change throughout life.

A hard thing about this time is resisting the temptation to make safe bets that I know I can win. I've been there and done that, and even when I've taken risks or tried new things that others were uncertain about, I've had an almost embarrassingly good run of professional success as a result. So now I'd like to take some risks make some bold moves and step further outside my comfort zone along the way. I want to create, or tell, or be a part of a story that has some good twists and turns.

Let's see where this dimly lit path (that may not be a path at all) goes, shall we?

Goodbye and thank you, Automattic

After more than 5.5 years at Automattic, I recently decided that I am ready for something different, and today is my last day at the company.

The things about Automattic that excited and impressed me when I first joined in 2014 still excite and impress me today. The mission to democratize publishing and help people to better tell their stories. The pioneering of a distributed model for hundreds of people to work well together. The way even small improvements in a few lines of code could affect millions of websites. The focus on transparency and excellence in communication. Working with kind people from all over the world in a constant flurry of collaboration and creativity.

YOLO

I'm proud of the contributions I made in that time, and I know that I got to work on some of the most interesting projects of my professional life so far.

Continue reading "Goodbye and thank you, Automattic"

Podcast interview with me

I recently joined podcaster Dave Albert to talk about my adventures with entrepreneurship, what it was like to start, run and eventually wind down a technology business, what it's like to work for someone else, the joys and challenges of distributed work, and some of the cool stuff we're doing at Automattic. We covered a lot and it was fun to look back on all of those different parts of my professional life.

You can listen to the conversation on Dave's site, find it in your favorite podcast directory, or download a mirrored copy. Thanks, Dave, for the opportunity!

What can I contribute to journalism?

What can I contribute to journalism?

It's a question I’ve been asking for years now.

My questioning has taken a variety of forms, including:

  • writing and editing for my high school and college newspapers,
  • hosting a weekly podcast with analysis of the local news,
  • blogging as a media critic,
  • serving on the local daily paper’s editorial board,
  • having letters to the editor accepted in local and national publications,
  • working professionally to advise and support some of the biggest news publishers on the web,
  • helping to organize a three-day national conference for publishers, and
  • researching business models for local journalism.

I’ve been rewarded and challenged in all of those things, and in most cases I’ve been told that I’ve made a positive difference. And yet...I feel more concerned than ever about the waning appreciation for journalism and pursuit of the truth in modern society. I also feel more drawn than ever to trying to do something (else) about it.

Continue reading "What can I contribute to journalism?"

What I learned on my three-month sabbatical

As I conclude my three-month sabbatical from my work at Automattic, I'm taking a few moments to reflect on what I did in that time, what the sabbatical meant and what I've learned about myself along the way.

What did I do during my sabbatical?

Thanks for asking. It was a lovely mix of world travel, puttering around the house, exercising, tackling fun projects or day trips with my daughter, visiting with friends, reading books, tinkering with my personal web presence and software projects, grieving my mom's death and working on her estate, volunteering for local organizations and political causes I care about, cleaning out my home office, watching movies, listening to podcasts and napping. (I did less writing and structured exercising than I'd hoped to, but I felt creative and in motion in other ways that mostly made up for it.)

And I learned, observed and realized some things during that time:

Continue reading "What I learned on my three-month sabbatical"

An adventure in Croatia

I recently returned from my first trip to Croatia, where I spent a week hiking, biking, kayaking, rafting, exploring and eating throughout the country. Between grieving my mom's death, working through her stuff, the busy-ness of work and trying to stay caught up on the rest of life, I hadn't had much time recently to do something purely for fun and purely for me. When my sabbatical was coming up this was one of the first things I planned, and I'm so glad I did it. (My mom also loved to travel and explore new places, so I think she would have encouraged it, too.)

Chris on the mountain

Croatia multisport trip map from rei.com.

I coordinated the trip through REI's Adventures program, which offers adventure/active travel and vacations around the world. I really appreciate that they focus on using local guides to facilitate small group trips full of context, history and authenticity in a true spirit of exploration, instead of just shuffling hoards of people through a standard tourist experience in all the standard locations. In Croatia this meant constant conversation with our two guides about the political and cultural history of the areas we visited, delicious home-cooked meals at the houses of everyday Croatian people, adapting our plans to the moods and weather of the day, and being able to linger in beautiful locations we had biked or paddled to, before and after the tour buses or cruise ships had come and gone.

Big falls at Krka

This is my second trip with REI (the first being a week in the Galapagos Islands), and I felt fortunate that both times we had excellent guides (thanks Marin and Valentin!) and a group that was easy-going and enjoyable to spend time with. Celebrating our milestones and accomplishments over meals together each day was a real treat.

Mountaintop lunch

Croatia itself is just beautiful. The landscapes are so varied: lush national parks with waterfalls everywhere, open plains, islands dotting an amazing coastline, bustling cities. It has modern infrastructure and a high standard of living, but reminders everywhere of the not-so-distant periods of war and conflict.

War is not far away

Tourism is on the rise and is perhaps the country's main "export," and so they are wrestling with how to balance the many benefits that brings with the concerns of congestion and environmental degradation.

Dolac Market

Trogir across the water

In addition to the joy of learning about a new place and getting outside my cultural comfort zone, the trip also served as a challenge to myself around physical fitness. The trip activities were rated as "moderately difficult" and I knew that I would need to do some preparation to go from my relatively sedentary lifestyle to being fully ready to take on a week of day-long physical exertion. Apparently I do pretty well with goal-oriented training; adjusting my diet, doing bike rides around town with a loaded-up trailer in tow and working out at the gym three to four times per week in the months leading up to the trip was a lot easier when I could do it in the name of not totally embarrassing myself in Croatia.

And it paid off! Each day I was more than able to keep up, sometimes even being the one who was pushing for a bit more speed or distance. Biking felt especially good and I think I was smiling for most of a 22-mile ride through the rolling countryside.

Ready to bike

There was some cumulative fatigue by the end of the trip, but it was the kind that left me content and proud.

Chris on the water

You can view all of my posted photos from the trip.

Now I'm on to new adventures and travel in the months ahead, but I hope I'm back in Croatia again before too long; there's more to see and do there!

2018 Year in Review

I know, I know. It's the end of March and it feels a little late to be reflecting on a calendar year that has been retired for three months now. But I've gotten in the habit of doing this - see 2017, 2016, 2015, 2014, 2011 - and there is part of me that needs any small bit of closure that writing this post might bring.

Personal

If you had told me a few years ago that 2018 would be the year I lost my mom, I wouldn't have believed it. But the year was indeed consumed by continuing to accompany her through cancer treatment, worrying about her health a lot when I wasn't with her, and then finally saying goodbye to her in December.

I've written some about what that loss and grief has been like and so I won't repeat that all here. But there was little I did, planned, thought about or worked on that wasn't somehow affected by the constant low-level stress and anxiety of knowing a loved one was facing tougher and tougher odds for survival. I wrestled with finding the right balance of dropping everything to have meaningful and special experiences with mom while I could, and living my own life as fully as I could knowing that she found comfort and pride in hearing about our adventures and accomplishments as a family.

Those struggles and that grief brought out some of the best moments, too, when it comes to the love and support shown by friends, family and community. I still can't fully believe or begin to recount the incredible ways that people have reached out and, through gestures big and small, helped make life easier for us during the hardest times. I am so grateful for this and yet I've felt woefully incapable of expressing that gratitude while the fog of grief still swirls around me.

Parenting a preschooler continued to be an almost all-consuming experience. The year started with me entertaining her with puppet shows and craft activities and now she entertains us by breaking into song, dancing on her homemade stage, telling us the latest scuttlebutt from school and amusing us with endless creative scenarios and ideas for play. Helping a human develop, figure out the world, absorb language and deepen her emotions has been incredibly moving and wonderful. Exhausting! But wonderful.

I was thrilled to have a couple pieces of my writing included in publications beyond my own websites, and I still want to get back to doing more of that.

Continue reading "2018 Year in Review"

2017 Year in Review

Happy New Year. As arbitrary Gregorian boundary conditions go, I've been really looking forward to the end of 2017. And as I've done in the past I'm posting a few thoughts from the year. (Previously: 2016, 2015, 2014, 2011.)

Personal

Though I know the machinations of U.S. politics and culture are not a primary concern for many people in the world, it felt like a year where I could not get out from under the dark cloud of the current presidential administration and the things we are naming and learning about ourselves as a society. I'm someone who usually follows news and politics closely, so it was tough to balance awareness, engagement, activism and appropriate amounts of anger with self-care, long-term thinking and finding any kind of focus or calm. I don't think I did very well with that process, and I've watched it take a toll on me, people I love and communities that I care about.

On top of that I spent a lot of time and energy this year accompanying my mom through her cancer treatment and related medical adventures; it was a source of always-present, low-level (and sometimes high-level) stress that was never too far in the background. I was of course always honored to bring care and support where it was needed, but it was hard watching her be consistently miserable while wondering when or how things could get better.

It was a year of incredible growth for our daughter, going from a barely walking toddler with a relatively small vocabulary to a whirlwind of a kid who runs through the house asking us hard questions, telling stories and expressing strong opinions. A day doesn't go by that I don't look at her in amazement, or that my wife and I aren't asking to each other, "did you know that she can do that??" Witnessing and participating in literal child-like wonder has been a special bit of grace in these times.

Oh yeah, and I turned 40.

All in all, it felt like my ability to focus and be fully present to much of anything was severely limited throughout the year. I hope 2018 is better and am taking some steps to make it so.

Continue reading "2017 Year in Review"