Speaking at SupConf NYC

I'll be speaking at the SupConf New York City 2016 conference behind held at the Digital Ocean HQ in Soho on November 15th and 16th.  My talk is on a topic I've enjoyed thinking about and working on over the years, moving customer support interactions from transactions to partnerships. I'm also excited to meet and hear from some other great speakers.

If you're interested and can make it, tickets are available now. I'll also be sure to share the content of my talk here after the event.

Update December 3, 2016: My slides from the talk are below. Continue reading "Speaking at SupConf NYC"

Speaking at WordCamp Dayton

WordCamp-Dayton-2016-LogoI'll be speaking at the upcoming WordCamp Dayton 2016, happening March 4-5, 2016 at Wright State University. I'll be talking about "WordPress as your digital home," a topic I've thought about for a long time and blogged about recently:

There are tons of places to put your content, but not all of them give you the control and ownership you should have. Your WordPress site is still probably the best place to call home for your online creations. In this session I’ll show you why that is, walk through tools and techniques for using WordPress as your digital home while pushing content out to other places, and answer your questions about how to build an online presence that is fully yours.

Continue reading "Speaking at WordCamp Dayton"

Upcoming speaking events

I have a few upcoming speaking events that you might be interested in:

  1. Capitalism vs. The Environment: A small business perspective on doing well AND doing good. This coming Thursday September 24th at 4 PM at Indiana University East in Whitewater Hall Room 132 the Community Room, free and open to the public, no registration required.  I'll be talking about our experiences at Summersault as we've tried to do the "right thing" when it comes to the environment and nurturing sustainable lifestyles, and examine whether it's even possible to pursue a for-profit technology venture and not be in a harmful relationship with the land and life around us.
  2. Get Techie, Get Social! A workshop to help non-technical people learn more about technical topics, especially social media like Facebook and Twitter.  Monday September 28th from 9:30 AM to 11:30 AM at Morrisson-Reeves Library, free and open to the public, no registration required.  If you're at all intimidated by some of those "newfangled Internet trends" or the Internet in general, I hope you'll bring your questions and frustrations so we can work them out together.  There's a PDF flyer for the event.
  3. TCP/IP topics in Introduction to Computers and Computing.  I'll be speaking at this IU East class on Monday October 12th about things like DNS/Bind, network topologies and routing, e-mail technologies, and web technologies.  This particular class isn't open to the public, but if you have folks interested in discussing these topics in technical detail, let me know and I'd love to speak with your group.
  4. Communicating Through Technology. Friday October 23rd at 9 AM at a conference for women hosted by the Wayne County Foundation.  I'll be speaking along with co-worker Jane Holman about social media and general technology topics.  You can view the conference brochure in PDF, and registration is required.

I hope you can join me for one of these events!

My upcoming speaking events

A few upcoming speaking events to note:

  • Rising Above the Noise: Online Strategies & Tools for Success: we'll take on blogging, RSS, micro-blogging, social networking, widgets, photo sharing, and more, and talk about how these tools can help businesses and other organizations get their message out there further. See also the article in today's Pal-Item. Thursday September 25th 8-9 AM at the Uptown Innovation Center in Richmond. Free, contact Main Street to register.
  • The Internet as a Political Tool: this is a repeat of the presentation I did in May, but now with more flavor! I'll talk about how the Internet is changing the world of politics, and what it means for local citizens (especially right before the November election). It's a part of the Technology Series at Morrisson-Reeves Library (see the PDF brochure) that is bringing together local experts to talk about various technology issues. Thursday, October 9th 6:30-8 PM in the Bard Room at MRL in Richmond. Free, contact MRL for details or just show up.
  • General Talk about the Technologies of the Internet: I'll be speaking to a group of freelance artists, web developers and consultants in Cincinnati about how to best use the technologies of the Internet to serve their clients. Friday, October 24th. If you're in the Cincinnati area and are interested in joining the group, contact Katie McGuire.

If you're interested in having me speak to your business or organization, learn more about how to get in touch to make a request.