Category: culture

The Contractor Experience

(Some of my blog posts are constructive, this one is pure rant.)

There's a new amusement park ride opening up in town!  It'll take you on a thrilling journey through ups and downs of successful projects, communication failures, happy long-term partnerships, and total failures in competence.  It's called THE CONTRACTOR EXPERIENCE and you can hop on it today by opening up the phone book and calling pretty much any contractor you want to try to get some work done on your home or business!

Okay, I know that it might be a little pretentious or worse for me to sit on my high blogging horse and tell the folks who are willing to do some pretty hard, dirty work how to do their jobs when I'm not able or willing to do them myself.  But at the same time, I can't help but see it from the perspective of how poorly some of these folks are running their small local businesses, and how their customer service values take a total back seat to their own preferred ways of doing things.  Some war stories:

Continue reading "The Contractor Experience" →

Choosing when to go deeper in conversation

Alive MenuI've been thinking lately about the moments in a conversation when the people participating make a choice - conscious or not - about whether to let it go "deeper," or to keep it at a pleasant and polite level of chit-chat. I'm exploring that because (A) I really enjoy deconstructing how we communicate with each other, and (B) I want to take responsibility for my own part in the cases where more depth would have been a good thing, but was avoided. (I even kind of wrote a little poem about it a few years ago.)

I put "deeper" in quotes because it's one of those touchy-feely words that needs a little more definition to be useful here. When I think of a conversation reaching a new depth, I think of the people involved taking on topics that are significant or meaningful to them in ways that invites personal vulnerability or reflection, where you might have to take a stand, where the stakes are higher and there is something to gain or lose by going there. The topics that achieve this will of course vary widely by personality, community and culture.

So, what do those turning points look like? Here are a few I've noticed:

Continue reading "Choosing when to go deeper in conversation" →

Review of Ready Made magazine

Ready Made Magazine coverThe "do it yourself" (DIY) movement is sometimes talked about as a new or emerging phenomenon, but when you reduce it to its essence - "people creating or repairing things for themselves without the aid of paid professionals" - it's clear that DIY is just a new label for a way of living that is as old as human existence itself.

Our culture likes to take the old and repackage it as the new so it's more exciting and engaging. I don't have any problem with that per se - there can be something creative and innovative in finding different ways to present ideas, world-views, ways of living so that they're more accessible to more people. We all go through different kinds of personal discovery about what we're capable of, so why not have a "new movement" that helps support and nurture that for folks who are in that place right now?

This is what I thought I was being pitched when I got an invitation to subscribe to Ready Made magazine, which presents itself as "the only do-it-yourself (DIY)/lifestyle magazine for young people. It entertains and informs through DIY projects for fast-evolving lifestyles." It sounded like a good support resource for learning more about self-sufficient living. I showed the invite to Anna Lisa and we both agreed that it looked like it would be useful, AND that we were excited such a publication existed at all. But when the first issue arrived, it only took me a few hours before I knew we'd be canceling the subscription. Here's why:

Continue reading "Review of Ready Made magazine" →

How to Leave a Board of Directors

FutureWhen I first started joining the Boards of Directors of various organizations in Richmond, I was intimidated by the thought of learning the proper procedures and cultural norms that dictated successful participation. What I found was that each and every organization seems to do things completely differently, and often seem to be making it up as they go along. 🙂 Yes, there are the Robert's Rules of Order and the bylaws to follow, but there's still such a wide range of behaviors related to joining, serving on, and leaving boards, and it's been fascinating to learn all about it.

One aspect of board culture that seems to be in total chaos everywhere is how a board member can leave a board of directors before their natural term is up in a positive and professional way. Based on my own experiences - sometimes as a board member who did a poor job of leaving early, sometimes as a board leader who was disappointed in how others parted ways - I've some unsolicited advice to offer:

Continue reading "How to Leave a Board of Directors" →

Staff evaluations: giving feedback, building strong teams

A lot of my time in the last few weeks has been consumed by working on staff evaluations at Summersault. It's at times tedious and exhausting, but really rewarding in the end, I think. I just posted some more about how we do it on the Summersault Blog:

"If you read my previous post about 10 Reasons to Work at Summersault, you may have noted Reason #5: In-depth performance reviews provide you with concrete professional goals and feedback on your successes. As we wrap up our Fall review cycle for staff here, I thought I’d say a little more about just what that process involves."

Continue reading Staff evaluations: giving feedback, building strong teams.

Is eating locally produced food a bad idea?

Green Tomatoes 2In yesterday's Palladium-Item, editorial board member and local blogger Matthew Hisrich proposed that eating locally, and other kinds of localized consumption behaviors, might be ineffective, or even bad for us:

[W]here does this drive for relocalizing come from? Perhaps it has to do with a vague sense of ethical rightness more than anything scientifically verifiable. University of Virginia psychologist Jonathan Haidt classifies such efforts as attempts to attain (and potentially guilt others into) a sense of moral purity. "Food," he says, "is becoming extremely moralized these days."

The problem, of course, is that purity is hard to come by in a world as complex as ours, and simplistic answers often have consequences that their proponents do not intend. Consumers should think twice before jumping on the localvore bandwagon.

I'm all for thinking twice before jumping on any sort of wagon, but I think Mr. Hisrich's logic is flawed in a number of places. Read on for my point-by-point analysis of his column: Continue reading "Is eating locally produced food a bad idea?" →

4 reasons to start using Gravatars right now

I've said before that to truly participate in public life, we must do so as ourselves, with our identities revealed.  Online discussions are now a part of the public sphere, and when used well, can bring people together in ways that complement and enhance real-world community.

A related trend I'm appreciating is the increasing number of tools available to help make online conversations more personalized.  A particular tool I'd like to encourage you to start using right now is that of a Gravatar - a "globally recognized avatar" - which displays an image of your choosing (sometimes a photo of you) next to your contributions to online conversations.

Here are 4 reasons why you should: Continue reading "4 reasons to start using Gravatars right now" →

Too many community builders in one town?

GazeboOne of the recurring themes in my writing in speaking about how to make our communities more self-reliant is that we can't necessarily depend on entities and organizations that aren't locally rooted to address the issues that are of local concern. The natural corollary to this is that, in addition to individual citizens taking action, we should be able to look to locally rooted organizations to be moving the community forward, helping us make it the place we want it to be.

But one only has to look at the long list of community building organizations and entities in Richmond - and the overlap, duplication, and even competition that some of them represent for each other - to wonder if maybe this isn't an area where we're actually holding ourselves back instead of moving ourselves forward.

Consider, in no particular order: Continue reading "Too many community builders in one town?" →

Failed Attempts at Being You

I keep encountering this quote and keep liking it, so here it is:

"The world in which you were born is just one model of reality.

Other cultures are not failed attempts at being you; they are unique manifestations of the human spirit." --Wade Davis

I'm not sure I have much more to add, beyond some related queries to chew on:

  1. In what ways do I assume that my model of reality is everyone else's model of reality?
  2. When do I hold other people and other cultures to a standard of success that is defined by becoming or being me?
  3. What threatens me about people and cultures that have different goals and hopes than I do?
  4. How can my sense of spirit and life be nurtured by appreciating other (sometimes radically different) manifestations of spirit and life?