Tales of my recent encounters with two newspapers of note, The New York Times and The Palladium-Item:
The New York Times
According to The New York Times website, home delivery of their Sunday edition is available where I live in Richmond, Indiana. Earlier this year I tried to take them up on that, buying a subscription online and eagerly awaiting that first Sunday morning when I would get to indulge in a paper-reading experience long enough to get me through at least one cup of coffee.
But that first Sunday, the paper didn't show up. "Oh, yeah, that's probably just some issue getting you in the circulation system," the phone rep said when I called. "We'll get it to you next week."
Week two, no paper. "Sorry about that, don't know what happened there. Hold on while I call the distribution center." They concluded it was just another circulation issue, and assured me it had been straightened out for sure this time.