Category: culture

How to decide whether to join a volunteer board

Dinner Party DessertIt's an honor and a privilege to have volunteer opportunities to use our time and talents for the betterment of our communities. One common opportunity is to serve as a board member at an organization you care about and whose mission you support.

I've written before about things you might consider when leaving a volunteer board of directors for a non-profit or other community organization. I've also had some good conversations recently about the process on the other side of that kind of community involvement, deciding whether or not to say "yes" to joining a board of directors or taking on some other leadership role. For your sake and for that of the organization, it's important to do some research and reflecting before accepting that invitation, to make sure your involvement is a good fit and that the experience will be rewarding for all involved.

From my experience, here's a list of steps to take and questions to ask when you're considering whether or not to join a board of directors:

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Rediscovering what you already know

J.C. Penney Co. store downtownI see a surprising number of organizations and businesses that suffer from the malady of reinventing basic business processes and rediscovering tools and resources they already had, at the expense of using up valuable staff time and straining relationships with their customers and constituents.

Sometimes this reinventing and rediscovering happens because there's been a change in staffing, sometimes it happens because people just don't bother to write things down.  But I'm amazed at the "shortcuts" people think they're taking to work around those cases:

  • We couldn't find our username and password to manage our website domain name, so we just registered a new one and re-printed our business cards.  Problem solved!
  • We forgot that our last IT person already had a Facebook page setup, so we setup a new one and then asked everyone to like the new page.  Problem solved!
  • We're not sure where the source design files are for our marketing brochure, so we'll just design a new one.  Problem solved!

Meanwhile you've lost a bunch of would-be visitors to your website who still have your old business cards, halved your population of Facebook followers, and wasted someone's week on solving a problem that was already solved.

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A pretext for violence

I'm reading with sadness the news coming out of Norway.  Apparently, 32-year old Anders Behring Breivik decided that his Christian beliefs were so threatened by cultural shifts, minorities, immigration and multiculturalism that he needed to bomb and shoot people in order to address that threat.  The killings were politically motivated: the bomb was detonated at the Primer Minister's office and Breivik then stalked and shot at close range people at a political retreat.

Some will talk about the dangers of having weapons of various sorts and sizes available to individuals like Breivik and passionately implore for tighter controls and regulation of firearms or other weapon-making materials.  Indeed, we should be asking hard questions about when, where and why we create weapons designed to kill other human beings, and how we allow them to be used.

Some will talk about how this is a clear cut example that acts of terrorism are an ongoing threat and need to be safeguarded against using increased governmental or military power to fight terrorists and prevent attacks.  Indeed, we should be asking hard questions about whether current efforts to prevent acts of terrorism are effective, and what else could be done.

Some will speak of a lone madman who was mentally ill, and how we must find better ways to diagnose and treat mental illness of this sort before an individual's darkness can turn into violence.  Indeed, we should be asking hard questions about how those among us who suffer from mental illness are treated and how they are helped.

But we must not forget that behind all of these interrelated paths to such awful acts of violence, there is a singular cause that no amount of weapons control, military might or psychological analysis can predict or prevent:

Somehow, this man was able to construct a worldview for himself in which it was permissible to murder other people because of their political views.

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The power of the agenda setter

In every organizational conversation, there's some process for setting the agenda of what the conversation will be about, and how it will be conducted.  Usually there's a subset of the organization's members who set that agenda - sometimes just a single person - shaping the issues and decisions that the organization takes on.

In a non-profit organization board meeting, it might be the Executive Committee or the board chair.

In a small business, it might be the business's owners or managers.

In a city council meeting, it might be the President of the council or the group's political majority.

In a community of faith, it might be church elders.

Sometimes we forget the power that the agenda setters can have.  We focus on the outcomes of the conversations that we do have, but we forget or overlook that some conversations aren't conducted in the first place.

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Book reviews: Game Change, Public Speaking, Rework

I'm fortunate to have had time to read some actual books cover-to-cover in the last few weeks.  Other than some novels that made for decent beach reading, a notable theme of business, communication and politics emerged.  A few reviews are below; I've linked to an online purchase option, but please consider buying from your local bookseller or visiting your local library first.

Game Change
by John Heilemann and Mark Halperin

Published in 2010, Game Change recounts the stories of the 2008 Presidential election with a behind-the-scenes perspective unlike anything I've seen elsewhere. The book reads like a novel (think Joe Klein's Primary Colors or even a John Grisham work) and is simply fascinating to take in.  Chapter after chapter paint a nuanced picture of what Barack Obama, Hilary Clinton, John McCain and other candidates were experiencing from the time they decided to run until the election itself - it's a narrative that the media simply couldn't have assembled along the way.  Knowing of the extensive research and interviewing that the authors did to assemble it together made it all the more impressive.

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Moving from Passive to Active

Luminaria Gone WrongAs a part of preparing to train and orient some new folks joining us at Summersault in the coming weeks, I've thought a lot about the different phases of engagement that I expect staff members to experience as a part of their integration into the life of the company.  The path looks something like this:

  • Understand: learn about what we do and why we do it
  • Observe: encounter what we do and how we do it in a hands on way
  • Contribute: join in to what we do and become a part of the process
  • Facilitate/Lead: take ownership of what we do and help make it happen well
  • Change/Improve: challenge the way we do things and try to make them better, or look for entirely new things to do

(It isn't always a linear progression; challenging and improving something often leads to resetting our engagement with it, returning to stages of trying to understand and observe.)

Another way to look at this journey is as one from being a passive participant to an active participant in the life of the company.  Businesses and organizations thrive when the people feel they are empowered, active agents of success.  Businesses and organizations stagnate or fail when the people are just passively waiting for things to happen, or don't know how to contribute.

I realized that movement from passive to active is not just something we do as a part of learning a new job.

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Teachable moments in textbook errors

Educators in Virginia are wondering what to do with the thousands of copies of an error-ridden history textbook that the school districts there have purchased:

A panel of historians has found an "appalling" number of factual errors in a new fourth-grade history textbook used in many Virginia school districts, one of the experts said...The historical inaccuracies "are appalling in number,"...the book needs more than 140 corrections.

I hope they don't throw them away.  This seems like a great opportunity to teach students in Virginia and beyond some important lessons about education (things I wish I'd been more cognizant of in the early days of my education):

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Hero Worship

RepresentSometimes, it's important to question the unquestionable.  One area where I see that our culture has the most difficult time doing this is in talking about the funding of our military defense and public safety services.  At a national/international level, it's the U.S. Military and private security contractors.  At the state, county and city level, it's police officers along with firefighters and EMTs.

Lawmakers and executive branch leaders across the political spectrum are acutely aware that they'll never be criticized for "supporting the troops" that serve in these operations.  In his recent speech updating the world on the status of U.S. military operations in Iraq and Afghanistan, where he also acknowledged the tenuous state of the economy, President Obama said that, "as long as I am President, we will maintain the finest fighting force that the world has ever known, and we will do whatever it takes to serve our veterans as well as they have served us."  The finest in the world.  Whatever it takes.  These phrases mean something coming from the President of the United States.

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Discouraged and Encouraged

Discouraged

I installed compact fluorescent bulbs throughout my house, and the big box stores lit up their parking lots day and night.

I decided to drive my car less, and the oil companies spilled millions of gallons of oil into the Gulf of Mexico.

I installed a rain barrel to water my organic garden, and the big agriculture companies shipped genetically engineered, highly processed food around the world for me to enjoy at a moment's notice.

I made a living running a business that tried to care first about doing the right thing, and my government used the taxes on our income to prop up businesses that lie, cheat and steal.

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Shiny things for you to click on

Let's see, how am I doing on my target of blogging three times per week in 2010?  FAIL.  Actually, January and February were pretty good, but March has been sorely lacking.  I will for now use the excuse of "I was busy" and throw in some specifics like "I was planning an open house" and "I was writing a new vacation policy for my staff," but I don't expect you to be any more forgiving as a result.  Let's see if I can start to get back on track.

In the meantime, as a distraction, here are some things you might want to click on and check out:

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