Using real names in online communities

E7EBC5781A8911DA.jpg I remember the first time I was logging onto a remote computer system (a BBS) and was asked to choose a handle - an alias for my online activities. There'd been plenty of times where a computer game or other piece of software had asked for one, but this was the first time when other people were going to know me by this name. Wow! I thought about it carefully...what nickname would be the best representation of my personality and my approach to life, while also exuding the appropriate amount of playfulness, mystery and anonymity? At the time, I chose something that might politely be called "lame."

Since then, I've used a few other handles that were more appropriate and cool (to me, anyway), but lately, I've decided that the handle that best represents of my personality online is the same one that represents it offline: my real name. And in most cases, I'm of the opinion that we should all use our real names when engaging in online discussion and community-building.

It's sometimes a suggestion that makes people uncomfortable, so I want to provide some additional reasoning to consider and discuss:
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My VOIP home phone setup using trixbox

004 1I've generally been content not having a physical phone line at home and using my cell phone instead. I'm not much of a phone person anyway, my back yard looked a lot nicer when Verizon cut down the unsightly cable, and it's certainly a cost savings. But sometimes, I still long to have a regular old phone sitting on my desk that I can pick up and make a call on. Recently, for various reasons, I've been playing with having just that setup, but with a twist: my new home phone setup is run on open source software, and the conversations are carried over my broadband Internet connection.

Here's my configuration (perhaps mostly for geeks, but hopefully also for anyone who's interested):

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Watching the watchers

IMG_2396.JPGSometimes people forget how much information is being collected about them when they visit a website. It's actually not all that much - what IP address you're visiting from, what kind of operating system and web browser you're running, and perhaps what other website you came from in your visit. The real fun starts when you learn how to interpret the trends in that information, and start to drill down to what it might mean about a visitor.

For example, earlier this week, a user visited my website without any referring URL information. This means they probably entered the address directly in their browser's location bar, but it could also mean they followed a bookmark, or are actively trying to hide where they came from. As soon as they got to my site, they started searching for the word "congress" in my content. When I traced the IP address, it went back to a location in McLean, Virginia, which is the home of the Central Intelligence Agency.

So what can we conclude from this? Obviously, a CIA operative was investigating my website because in my ramblings about politics and the government, I've clearly come too close to the truth about a cover-up related to U.S. energy policy and the War on Terra, and now they're coming to take me away, ha-ha.

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Interviewed on WKBV, anyone hear it?

I was interviewed yesterday morning (at 7:10, jeesh) by Chris Nolte on AM 1490 WKBV about the "dangers of unsecured wireless networks at home." I already posted some follow-up technical information on the Summersault Weblog, but I thought I'd see if anyone reading here heard the interview? I've not to date thought of that station or time slot as the place to go for the latest technology news and discussion, but perhaps there's a trend I've been missing out on.

Switching to Parallax for home broadband

This is an unabashed plug for Parallax and their high speed wireless Internet access service. I complain enough on this blog about poor customer service experiences, so it's important to me that I document the rare but special times when I have a really positive experience. I'd been using Insight's cable broadband service, which costs $45/month and included somewhere around 3 MBps download and 400Kbps upload (your mileage may vary widely - learn about different connection technologies). It also malfunctioned every time my cat sneezed. Parallax's service is $40/month and includes 1 MBps download and 1 MBps upload (really nice for sending large files out or hosting something). Important: you don't need a wireless card to use this service - your home network can still be wired all the way. And they're local, which has a number of benefits. And they're reliable. And their customer service tends to be excellent. I know these things well since my business depends on them for mission critical network operations every day. So I didn't really know why I'd even waited as long as I had to get setup with their wireless service. (I did call Insight and ask them to make me a better offer...they couldn't.) The Parallax sales rep and installers treated me like a real human being, they worked fast and effectively, and the connection has worked great from day one. Thanks, Parallax, for being a quality local provider of a valued service!

Teaching software engineering

Today is the first day of the course I'm co-teaching at Earlham this semester, CS345: Software Engineering. I'm excited to be back in a classroom again and thinking in new ways and on different levels about a topic that's very much a part of what I do every day for Summersault (and why Summersault exists at all). Like the last course I taught at Earlham, this is sure to be a challenge and a joy. Wish me luck! I'll hopefully have some time to post general thoughts about teaching software engineering here, but the course website will be my main tool for collecting and sharing information and resources related to the class.

TechTalk on blogging, The Daily Nightly

Coming up this Thursday, I'll be presenting a TechTalk seminar in Richmond on "A Newcomer's Guide to Blogging." I thought those of you who read here, especially other bloggers, may be interested in attending and contributing - please come if you are!

Related, I think it's important to note that NBC Nightly News has enabled comments on their weblog that chronicles the production of their nightly network newscast. I didn't really consider it a blog until they did that, and even though the comments are moderated, they've really taken what I would consider to be an important (and somewhat risky) step in bringing the culture of blogging to mainstream media. Today's series of posts on Brian Williams` travels with President Bush were particularly unique. Next in line: during commercials, instant messaging with the anchor about the segment that just aired? Hmmm.

Podcasting, another non-fad fad

(You can listen to the MP3 audio of this entry, too.)

Back in May I blogged about how blogs are different from the conventional process of putting up content on a website. I have a similar sentiment about the up-and-coming phenomenon of podcasting: people have been putting sound clips on the web for a long time, but a certain set of environmental factors have emerged that are really making this particular incarnation take off.
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Speaking opportunities

I've been doing more and more public speaking over the last few years, and find that it's something I enjoy immensely. There was a time when I was younger when I considered a "career" in it (as a minister, even), despite my introverted nature and the nervous shakes I'd always get right before beginning a talk. I'm still introverted and I still get the shakes once in a while, but I really appreciate opportunities to be a part of group learning and educational sessions, especially when I have something valuable to contribute and/or unique ways of contributing it. Lately I've been getting some good feedback on my approach to these opportunities and my ability to engage an audience; I've also found more and more sessions that fit well with other projects I'm pursuing. So, I've created a page on this site about speaking opportunities and requests, in hopes that it will lead to more of these. If you're involved with a group or event that might benefit from this kind of contribution, please let me know!

Business incubation contributes to long-term health of community

This piece was written for submission to the Palladium-Item during my time on the board of Main Street Richmond-Wayne County. It never made its way to the paper, but I thought I'd post it here since it's still relevant.

It still strikes me how little we knew about everything that goes into running a business when we founded the technology company I work for, Summersault, in 1997. We were very confident about the services we wanted to provide and very focused on the clients with whom we wanted to work, but had plenty to learn about accounting, legal matters, hiring employees, and all of the other necessary but complex areas of knowledge one must dive into when doing business.
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