On volunteering

IMG_1141.JPGIt's a privilege to volunteer in one's community. In one sense it's literally a privilege of having the time and means to say "I'm doing okay enough in my own life that I want to share some of my energy in service to the lives of others." In another sense, it's a privilege of publicly holding up what's important to us, a way of honoring our own roles in a community and the value that it has to us. My involvement in the Wayne County area is a way of showing not only my own interest in making it a better place for me and my loved ones to live, but also a way of making a commitment to the lives and needs of those who I don't know that well, who I can't necessarily relate to, who will be here long after I'm gone.
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Live chat for and about Wayne County citizens

I spent some time tonight getting a live chat feature working on the ProgressiveWayneCounty.org website. I believe it might be the only live chat room up and running that exists for Wayne County citizens in general...correct me if I'm wrong.

Hmmm, I wonder if we're ready for that. There's been some demand for it over time. On other community websites I've been involved in, it was quite a useful way for folks to connect, but that's often over a geographical distance. I don't want to make it any easier than it is to isolate ourselves from each other when we don't need to be, but for those who might not have time or inclination to meet in person about the issues at hand, an online chat can sure be handy. We'll see.

Our education system is broken

IMG_1334.JPGThis rant may eventually turn into a podcast segment, but I haven't had time for that and I can't wait any longer. The news has been all the buzz lately: Only 54% of Richmond Community Schools students graduated in 2006, putting us in the bottom 7% of Indiana high schools. There's the commentary on the school system's reaction, great thoughts on what to do and how the community can be more involved. And I'm sure some good things will come out of all of the discussion that is being generated.

But the bottom line for me is that that our system of education in the US is almost entirely broken, ill-conceived in the first place, and that calls to make incremental improvements to a broken system feel largely like a waste of time.

Old minds think "how do we stop these bad things from happening?" New minds think "how do we make things the way we want them to be?" If education in the city of Richmond, the state of Indiana, and the U.S. is to be improved or fixed, it will be with new minds, not new programs put in place by old minds.

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Linksys customer service destroyed by earthquake

I called the sales team at Linksys today to ask for help in picking which one of their products Summersault wanted to purchase. I saw this notice on their "contact us" web page:

Due to a major earthquake in the South-Pacific area, telephone, internet circuits, and services from the United States have interrupted our call center operations. We apologize for any inconvenience or delay and appreciate your patience.

I felt bad for them, but carried on and called them anyway, assuming that they would prioritize sales calls in their time of rebuilding. The guy who answered the phone made it very clear, before letting me say anything, that he would ONLY help me with PRE-SALES questions. (I suppose it's a universal problem that people call the sales extension when they really need technical support, assuming they'll get someone faster.) I said "okay, I need help deciding which one of your products to buy." I explained our requirements and which product I thought we needed, and his response was...

"Okay, let me get you over to..." and then I hear a click, and all of the sudden I'm back in their automated voicemail menu, with options that were completely unrelated to my question. No "can I transfer you?" or "Can you hold?," just an end to our sales conversation. Wow.

Now I know which Linksys product I need to buy: none of them.

The Pursuit of Happyness, a movie review

In a near coma from a holiday meal today, we ventured out to see The Pursuit of Happyness starring Will Smith. My resulting notes below contain some mentions of specific plot details, so if you haven't seen it yet and don't want anything spoiled for you, come back to this post later.

As a cinematic experience overall, the movie was quite well done. Smith and Jaden Smith (his son both in the film and offscreen) filled their roles as Chris Gardner and Christopher Gardner with a glow and depth that is uncommon. The story moved at a constant and engaging pace, always with just enough information to make the plot real, and never too much to make it feel like it was being told to a movie audience. The camera angles were mostly plain and obvious in a way that complements the content of the film just fine, but there were a number of really excellent shots that brought out the layers of emotion and determination so well - Chris and Christopher sitting a ways apart on a bench in the subway, exasperated, desperate, staring off and wondering what's next; the shots of Chris running through the streets of San Francisco with action-movie style camera-work but very believable results; the walks through the floor of a brokerage in chaos, and so on.
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The Persuaders: a nice look at advertising

This is an ad for a really great Frontline episode called "The Persauders" - a thoughtful and thorough journalistic look at the world of advertising and how it affects us at all levels. It covered a wide variety of perspectives, from advertising executives to media experts to sociologists to counter-cultural ad-busters. Quote from interviewee Mark Crispin Miller: "Once a culture becomes entirely advertising friendly, it ceases to be a culture at all." There's an interesting segment about how one firm interviewed cult-like groups of people (including Linux users and WWF Wresting fans) to craft the campaigns for brands like Nike and Apple. I guess if you can figure out what makes people loyal to a cult, you can get them engaged in your products and services.

The downside of the piece is that the reporter seems to let himself be convinced in conclusion (with snappy upbeat music in the background to reinforce) it's a good thing that "once the market becomes the lens through which we see the world, there's no us and them any more. We're all persuaders." I would probably disagree that this is a good trend.

You can watch it online on the PBS website, and the site includes a teacher's guide and related discussion area. Enjoy.

The reason for the season, from Menards

IMG_0350.JPGI opened up today's Sunday newspaper bundle to find a brown paper grocery bag from Menards that said "Merry Christmas! 15% OFF ANYTHING YOU CAN FIT INSIDE THIS BAG!" The fine print - inscribed on both sides of the bag, mind you - was my favorite:

All merchandise must fit inside the bag, all at one time to qualify for the 15% discount. No modifying of the bag is allowed. We will allow products up to twice the height of the bag to qualify for discount as long as they fit inside the bag. Multiple items must all fit inside the bag. No stacking allowed beyond the height of the bag. All merchandise must remain in its original packaging. Merchandise cannot be disassembled to fit in bag. Limited to one bag per guest (or household) per purchase per visit. (In keeping with the spirit of the sale, please do not ask the cashier to split your purchase up across multiple bags. You may make multiple shopping trips during the week, but only one bag of savings per trip.) Bag must be surrendered at time of purchase.

For those of you mapping out your trip to Menards in advance using the product dimension information you can find online: the bag is approximately 17" high, 11.5" wide, and 7" deep. Under the terms of the program including the double-the-height clause, this means you can accommodate 2,737 cubic inches, or 1.58 cubic feet, of product material. My initial calculations show that the following items will not fit in the bag: the body and teachings of Jesus Christ, personal happiness, peace, justice.

What will you put in your bag?

Beyond sustainability

Thanks to Paul Retherford for pointing me to this essay, Beyond Sustainability: Why an All-Consuming Campaign to Reduce Unsustainability Fails. Highlight:

Our very approach to solving the “problem” of unsustainability is grounded in a mindset that prevents sustainability from emerging. Always anchored to the past, the future is envisioned as being bigger or better. But such an approach will always keep us rooted in the past. To escape from the past, one must think in an entirely different way.

The current ideal of sustainability, as sustainable development, is not a vision for the future. It is merely a modification of the current process of economic development that its proponents claim, in theory, need not cause the terribly destructive consequences of the past. Sustainable development is fundamentally instrumental. It suggests new means, but still old ends. Sustainable appears as an adjective; the noun is still development.

As I look at sustainability efforts in my own life and at sustainability as a local progressive value, it's important to me that someone out there has the right words to say what so many people are afraid to say: there are ways in which the survival of life on Earth is in conflict with traditional economic development, a.k.a. the continued growth of our civilization. Many sustainability efforts are purely or primarily anthropocentric, and therefore fail by definition.

This essay doesn't have all the answers, but it's got a good grip on that particular problem.

The difference between dollars and cents

IMG_1326.JPGI have yet to reach the end of the enjoyment I am experiencing from hearing this tech support call that someone recorded: Verizon doesn't know the difference between dollars and cents. As it turns into a global phenomenon, the caller documents his experience on his blog: http://verizonmath.blogspot.com/.

Your call may be recorded to insure quality, indeed.

Hats off to local restauranteurs

I was glad to see today's coverage of a local restaurant owner who has made an investment in this community.

[Paul] Brittenham opened the restaurant with his brother-in-law -- Lee Schwegman, thus the name -- in 1948 after surviving the attack on Pearl Harbor and five years in the army during World War II. He has kept the ham and eggs and coffee coming and the customers moving on ever since then. But Thursday was his last day behind the counter. Brittenham is hanging up his spatula and retiring at 89.

It's worth noting too that today is the 15th anniversary of the opening of Tom's New York Deli, a frequent Uptown lunch spot for some Summersault staff and a place we love to take visitors. Owner Tom Amyx and his staff have always treated us well since our early days of starting up our own business in the business district, and I'm so glad that they continue to survive in the face of chain restaurants and fast food.

Here's to local restauranteurs!